Skills Technical Sales Specialist - Metals near Vancouver (BC)

Expertise

People working in this occupation usually apply the following skill set.

• Read and interpret blueprints
• Supervise activities of other technical sales specialists
• Troubleshoot technical problems related to equipment
• Resolve product and service related problems
• Train customers' staff in the operation and maintenance of equipment
• Consult with clients after sale to provide ongoing support
• Provide input into product design where goods or services must be tailored to suit client's needs
• Conduct sales transactions through Internet-based electronic commerce
• Utilize sales/marketing software packages
• Prepare and administer sales contracts
• Estimate costs of installing and maintaining equipment or service
• Deliver sales presentations
• Develop reports and proposals to illustrate benefits from use of good or service
• Assess client's needs and resources and recommend the appropriate goods or services
• Identify and solicit potential clients
• Promote sales to existing clients

Skills and knowledge

The following skills and knowledge are usually required in this occupation.

Working with Technological Equipment and Machinery

Working with technical equipment, instruments, machinery and other systems.

• Debugging and Reprogramming Technical Systems
  • Modifying technical systems through upgrading, amending procedures, or correcting faults.

Management

Taking charge of the direction and resources of an organization.

• Supervising
  • Directing and monitoring the performance of others.

Analysis

Examining and evaluating information.

• Projecting Outcomes
  • Estimating the results of an action or a series of actions.
• Analyzing Information
  • Examining data or facts to determine appropriate actions or recommendations.

Communication

Using communication skills to share information, advise and influence.

• Professional Communicating
  • Preparing and delivering written, oral or visual material for the workplace that presents information.
• Promoting and Selling
  • Using communication strategies or techniques to encourage acceptance of products, services, or ideas.
• Advising and Consulting
  • Providing guidance and advice to enable decision-making about tasks, situations, and processes.
• Negotiating and Adjudicating
  • Exchanging ideas while analyzing issues and interests at stake, and enabling opposing sides to resolve disputes and reach agreement.
• Teaching and Training
  • Facilitating the acquisition of new knowledge and skills.

Information Handling

Creating and using systems for the storage and retrieval of knowledge and data.

• Processing Information
  • Inputting, recording, transcribing and updating data using electronic or manual information systems.

Business, Finance and Management

Knowledge related to organization and control of business activities.

• Sales
  • Knowledge of principles and practices for displaying, promoting and selling products or services.
• Client Service
  • Knowledge of principles and practices of providing service to clients to maintain and build organizational success.
• Marketing
  • Knowledge of principles and practices for determining consumers' wants and needs, assessing and developing business opportunities and advertising products and services.

Communications and Transportation

Knowledge related to the provision and transmission of systems of communication and entertainment and the delivery of consumer goods or services.

• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control and operations of telecommunication systems.

Engineering and Technology

Knowledge related to the design, building, use or repair of machinery, equipment, systems, and structures.

• Computer and Information Systems
  • Knowledge of computer programming, hardware and software.
• Electricity (Electrical and Electronics)
  • Knowledge of the design, techniques and tools applied in electronic and electrical applications.
• Engineering and Applied Technologies
  • Knowledge of engineering principles and the techniques used in the planning, development and application of technology for specific goods and services.