Skills Supervisor, EDP (electronic Data-processing) Unit near Kitchener (ON)

Expertise

People working in this occupation usually apply the following skill set.

• Arrange for maintenance and repair work
• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Co-ordinate, assign and review work
• Requisition or order materials, equipment and supplies
• Resolve work related problems
• Ensure smooth operation of equipment
• Prepare and submit reports
• Train workers in duties and policies

Skills and knowledge

The following skills and knowledge are usually required in this occupation.

Management

Taking charge of the direction and resources of an organization.

• Co-ordinating and Organizing
  • Organizing and co-ordinating the activities of groups and individuals to align their activities with organizational objectives.
• Supervising
  • Directing and monitoring the performance of others.

Analysis

Examining and evaluating information.

• Planning
  • Determining phases and steps, defining activities and tasks and establishing schedules to complete objectives on time and within budget.
• Analyzing Information
  • Examining data or facts to determine appropriate actions or recommendations.

Communication

Using communication skills to share information, advise and influence.

• Teaching and Training
  • Facilitating the acquisition of new knowledge and skills.

Information Handling

Creating and using systems for the storage and retrieval of knowledge and data.

• Processing Information
  • Inputting, recording, transcribing and updating data using electronic or manual information systems.

Business, Finance and Management

Knowledge related to organization and control of business activities.

• Client Service
  • Knowledge of principles and practices of providing service to clients to maintain and build organizational success.
• Clerical
  • Knowledge of office administrative and clerical practices and procedures.