Skills Administrative Assistant in Canada

Find out what skills you typically need to work as an administrative assistant in Canada. These skills are applicable to all Administrative assistants (NOC 13110).

Tasks

  • Arrange and co-ordinate seminars, conferences, etc.
  • Supervise other workers
  • Train other workers
  • Record and prepare minutes of meetings, seminars and conferences
  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Compile data, statistics and other information
  • Order office supplies and maintain inventory
  • Arrange travel, related itineraries and make reservations
  • Greet people and direct them to contacts or service areas
  • Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents

Skills and Knowledge Checklist

The following skills and knowledge are usually required in this occupation.

Skills

Handling Goods and Materials

Working with goods and materials manually or with machines.

Building

Working with materials to construct, renovate and maintain structures.

Operating and Repairing Equipment, Machinery and Vehicles

Working with and/or repairing vehicles, machinery or stationary equipment.

Working with Technological Equipment and Machinery

Working with technical equipment, instruments, machinery and other systems.

Service and Care

Taking care of the needs of people and animals.

Communication Help - Communication
  • Advising and Consulting
  • Professional Communicating
  • Liaising and Networking

Communication

Using communication skills to share information, advise and influence.

Advising and Consulting
Providing guidance and advice to enable decision-making about tasks, situations, and processes.
Professional Communicating
Preparing and delivering written, oral or visual material for the workplace that presents information.
Liaising and Networking
Developing alliances, contacts or partnerships, and exchanging information with others.

Creative Expression

Using various materials and formats to create work that is intended to be artistically satisfying, entertaining, instructive or functional.

Information Handling

Creating and using systems for the storage and retrieval of knowledge and data.

Analysis Help - Analysis
  • Analyzing Information
  • Planning
  • Projecting Outcomes

Analysis

Examining and evaluating information.

Analyzing Information
Examining data or facts to determine appropriate actions or recommendations.
Planning
Determining phases and steps, defining activities and tasks and establishing schedules to complete objectives on time and within budget.
Projecting Outcomes
Estimating the results of an action or a series of actions.
Management Help - Management
  • Co-ordinating and Organizing

Management

Taking charge of the direction and resources of an organization.

Co-ordinating and Organizing
Organizing and co-ordinating the activities of groups and individuals to align their activities with organizational objectives.

Knowledge

Manufacturing and Production

Knowledge related to the delivery of a series of operations in large-scale production or processing of goods or crops, according to safety and quality standards.

Communications and Transportation

Knowledge related to the provision and transmission of systems of communication and entertainment and the delivery of consumer goods or services.

Law and Public Safety

Knowledge related to the provision and enforcement of laws and regulations that safeguard the effective functioning of a democratic society.

Social Sciences and Arts

Knowledge related to culture, origins and patterns of human activity, and the development and expression of thought.

Education and Training

Knowledge related to the theory and practice of teaching, and the methods used in the design, delivery and evaluation of the provision of knowledge or information.

Health Services

Knowledge related to the provision of medical science and technology for the physical and mental well-being of others.

Mathematics and Science

Knowledge related to specialized areas of research such as measurement, living organisms, physical substances, and properties and relationships of quantity, space, and matter.

Engineering and Technology

Knowledge related to the design, building, use or repair of machinery, equipment, systems, and structures.

Business, Finance and Management Help - Business, Finance and Management
  • Personnel and Human Resources
  • Business Administration
  • Business Management

Business, Finance and Management

Knowledge related to organization and control of business activities.

Personnel and Human Resources
Knowledge of the principles and practices of human resources management.
Business Administration
Knowledge of the principles and practices of managing businesses.
Business Management
Knowledge related to the planning, organizing, staffing, leading or directing of organizations including principles and practices of accounting, the disposition of human and material resources, public relations, evaluation, sales and marketing, and economics.
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