Skills Operations Manager - Trade, Broadcasting And Other Services near Calgary (AB)

Expertise

People working in this occupation usually apply the following skill set.

• Co-ordinate the work of regions, divisions or departments
• Establish objectives for the organization and formulate or approve policies and programs
• Allocate material, human and financial resources to implement organizational policies and programs
• Authorize and organize the establishment of major departments and associated senior staff positions
• Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions
• Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions
• Establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning

Skills and knowledge

The following skills and knowledge are usually required in this occupation.

Management

Taking charge of the direction and resources of an organization.

• Leading and Motivating
  • Reinforcing an organization's vision and monitoring compliance.
• Recruiting and Hiring
  • Acquiring the right talent to achieve the organization's mission.
• Strategic Planning
  • Envisioning a future state and developing strategies, goals, objectives and action plans to achieve it.
• Co-ordinating and Organizing
  • Organizing and co-ordinating the activities of groups and individuals to align their activities with organizational objectives.
• Evaluating
  • Directing processes and procedures to ensure they add measurable value.
• Allocating and Controlling Resources
  • Determining the distribution of people, assets, materials or capital to accomplish organizational goals and putting in place financial and administrative controls.

Analysis

Examining and evaluating information.

• Projecting Outcomes
  • Estimating the results of an action or a series of actions.
• Analyzing Information
  • Examining data or facts to determine appropriate actions or recommendations.

Communication

Using communication skills to share information, advise and influence.

• Liaising and Networking
  • Developing alliances, contacts or partnerships, and exchanging information with others.
• Professional Communicating
  • Preparing and delivering written, oral or visual material for the workplace that presents information.
• Negotiating and Adjudicating
  • Exchanging ideas while analyzing issues and interests at stake, and enabling opposing sides to resolve disputes and reach agreement.

Business, Finance and Management

Knowledge related to organization and control of business activities.

• Client Service
  • Knowledge of principles and practices of providing service to clients to maintain and build organizational success.
• Business Management
  • Knowledge related to the planning, organizing, staffing, leading or directing of organizations including principles and practices of accounting, the disposition of human and material resources, public relations, evaluation, sales and marketing, and economics.
• Marketing
  • Knowledge of principles and practices for determining consumers' wants and needs, assessing and developing business opportunities and advertising products and services.

Communications and Transportation

Knowledge related to the provision and transmission of systems of communication and entertainment and the delivery of consumer goods or services.

• Communications and Media
  • Knowledge of production and transmission to inform, persuade and entertain through written, oral and visual media.