Job prospects Citizen Services Officer (CSO) - Government Services in the Kitchener–Waterloo–Barrie Region

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Explore current and future job prospects for people working as "Employment insurance, immigration, border services and revenue officers" in the Kitchener–Waterloo–Barrie Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Balanced

Over the past few years (2021-2023), the labour market was balanced for Employment insurance, immigration, border services and revenue officers in the Kitchener–Waterloo–Barrie Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for Employment insurance and revenue officers (NOC 12104) in the Kitchener - Waterloo - Barrie region for the 2023-2025 period.

The following factors contributed to this outlook:

Employment growth will lead to a few new positions.
Several positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Employment insurance and revenue officers in the Kitchener - Waterloo - Barrie region:

Approximately 540 people worked in this occupation in May 2021.
Employment insurance and revenue officers mainly work in the following sectors:
- Federal government public administration (NAICS 911): 91%
- Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 8%

Source Labour Market Information | Prospects Methodology