Job prospects Customer Service Representative - Call Centre in the North Central Region

Explore current and future job prospects for people working as "Other customer and information services representatives" in the North Central Region or across Canada.

Current and future job prospects

Note: These outlooks were updated on November 29th, 2023. Learn more about our methodology.

Recent trends from the past 3 years

Undetermined

We were not able to determine labour market conditions for Other customer and information services representatives in the North Central Region over the past few years (2020-2022) because of low employment levels in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Good

The employment outlook will be good for Other customer and information services representatives (NOC 64409) in the North Central region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • Several positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the North Central region:

  • Other customer and information services representatives mainly work in the following sectors:
    • Other services (except public administration) (NAICS 81): 14%
    • Wholesale trade (NAICS 41): 13%
    • Retail Trade (NAICS 44-45): 12%
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 11%
    • Ambulatory health care services and hospitals (NAICS 621-622): 9%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for Other customer and information services representatives across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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