front desk supervisor
Posted on September 14, 2026 by a licensed third-party for Employer details The Kenrick Hotel
Job details
Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Perform same duties as workers supervised. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Assist clients/guests with special needs. Co-ordinate, assign and review work. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Requisition materials and supplies. Respond to complaints of guests. Register arriving guests and assign rooms. Receive and deliver items and messages for guests. Prepare and submit progress and other reports. Perform front desk duties. Confirm transportation and accommodation reservations. Receive payment for goods or services. Supervision: Staff in various areas of responsibility. Computer and technology knowledge: MS Outlook. Work conditions and physical capabilities: Attention to detail. Large workload. Tight deadlines. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Team player. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Morning. Night. Day. Weekend. Health benefits: Dental plan. Health care plan. Financial benefits: Bonus. Gratuities. Group insurance benefits. Life insurance. Other benefits: On-site housing options. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .- Location 419 banff avenueBanff, ABT1L 1A7
- Work location On site
- Salary$24.00HOUR hourly / 37.5 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Early morning, Morning, Day, Evening, Night, Weekend, Shift
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3671616
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Respond to complaints of guests
- Register arriving guests and assign rooms
- Receive and deliver items and messages for guests
- Prepare and submit progress and other reports
- Perform front desk duties
- Confirm transportation and accommodation reservations
- Receive payment for goods or services
Supervision
- Staff in various areas of responsibility
Experience and specialization
Computer and technology knowledge
- MS Outlook
Additional information
Work conditions and physical capabilities
- Attention to detail
- Large workload
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Bonus
- Gratuities
- Group insurance benefits
- Life insurance
Other benefits
- On-site housing options
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
Support for Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-10-05
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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