cloud engineer
Title posted on Talent.com - Cloud Engineer (Amazon Connect)
Posted on June 16, 2026 by Employer details Recrute Action
Job details
<span id="spandesc"><div><b>Cloud Engineer (Amazon Connect)<br/></b></div><div><br/></div><div>We are looking for an experienced professional to design, deploy, and manage cloud contact center solutions on Amazon Connect. You will own end-to-end configuration, integration, and administration, partnering with business stakeholders to deliver seamless, high-performing customer experiences across multiple channels.<br/></div><div><br/></div><div><b>What is in it for you:<br/></b></div><div><br/></div><div>? Salaried: $45-55 per hour.<br/></div><div>? Incorporated Business Rate: $56-64 per hour.<br/></div><div>? 6-month contract with the potential for permanent employment.<br/></div><div>? Full-time position: 37.50 hours per week.<br/></div><div>? Remote on Monday and Friday.<br/></div><div>? On-site Tuesday to Thursday.<br/></div><div><br/></div><div><b>Responsibilities:</b><b><br/></b></div><div><br/></div><div>? Design, configure, and support Amazon Connect contact center solutions.<br/></div><div>? Build and enhance IVR workflows and customer interaction flows.<br/></div><div>? Support the business in requesting, analyzing, and implementing new contact center features.<br/></div><div>? Architect and maintain serverless solutions using AWS services, particularly AWS Lambda.<br/></div><div>? Contribute to omnichannel contact center architecture (voice, digital channels, integrations).<br/></div><div>? Support and enhance Amazon Connect to Salesforce CRM integrations.<br/></div><div>? Collaborate with internal stakeholders and business teams to translate requirements into technical solutions.<br/></div><div>? Assist with data and integration analysis related to contact center platform evolution and migration efforts.<br/></div><div><br/></div><div><b>What you will need to succeed:</b><b><br/></b></div><div><br/></div><div>? Bachelor?s degree in Computer Science, IT, or a related field.<br/></div><div>? 0?2 years of experience in an IT, cloud, or architecture focused role.<br/></div><div>? Hands on experience with AWS.<br/></div><div>? Direct experience with Amazon Connect (configuration, enhancements, IVR, or support).<br/></div><div>? Experience or exposure to IVR systems and AI enabled contact center capabilities.<br/></div><div>? Understanding of omnichannel contact center architectures.<br/></div><div>? Familiarity with serverless development concepts, including AWS Lambda.<br/></div><div><br/></div><div><b>Nice to have</b><b><br/></b></div><div><br/></div><div>? Experience integrating Amazon Connect with Salesforce CRM.<br/></div><div>? Exposure to customer engagement platforms or contact center transformations.<br/></div><div>? Early experience working directly with business stakeholders to design technical solutions.<br/></div><div><br/></div><div><b>Why Recruit Action?</b><b><br/></b></div><div><br/></div><div>Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.<br/></div><div><br/></div><div># MFCJP00016464<br/></div><div><br/></div></span><br/>- Location Toronto, ON
- Work location On site
- Salary$45.00HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Talent.com #615459412879420746
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