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customer service agent
Title posted on ZipRecruiter - Customer Experience Associate
Posted on November 16, 2024 by Employer details Pops Cannabis Co.
Job details
<h3>Job Description</h3><div>Job Description<div><p>As a customer experience associate you will be responsible for leading exceptional guest experiences by creating emotional connections within our communities. Your knowledge and passion will be critical in guiding our guests through our strategically curated assortment plan which will earn trust, credibility and loyalty.</p><p>Responsibilities:</p><ul><li>Build positive community relationships</li><li>Be a positive brand ambassador</li><li>Continuous education and have a full understanding of our assortment</li><li>Complete transactions, owing the entire path to purchase</li><li>Adhere to <span class="long-word">regulations,compliance,</span> standards and best practices to achieve desired results</li><li>Inventory Management</li><li>Maintain the integrity of the location, assuring safety and cleanliness are top of mind</li><li>Drive performance, comprehensive understanding of KPI's</li></ul><p>Qualifications:</p><ul><li>Previous experience in retail, hospitality or customer service industry</li><li>Ability to multi-task in fast paced environment</li><li>Excellent communication skills</li><li>High Integrity, High Energy,</li><li>Passionate in connecting communities through cannabis</li><li>Basic skills in using digital platforms</li></ul><p>Required Attributes:<br />Our Team Members must possess the following core values:</p><p><strong>Hospitality -</strong> creating connections and earning loyalty through genuine hospitality<br /><strong>Experience - </strong>provide exceptional and memorable experiences<br /><strong>Authenticity -</strong> be true to who you are<br /><strong>Respect - </strong>treat others as you would like to be treated<br /><strong>Teamwork - </strong>building strong relationships with our communities, guests, partners and team members</p><p>Additional Requirements:</p><p>* Completion of CannSell certification upon offer<br />* Successful completion of criminal background check<br />* Must be flexible to work evenings and weekends as required<br />* Must be a minimum age of 19 years old</p><p>Thank you for your expressed interest in joining Pop's Cannabis Co.</p><p> </p><p> </p></div></div>- LocationKirkland Lake, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source ZipRecruiter #20e4e5cd43
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