police station clerk
Title posted on CivicJobs.ca -
Clerk Typist III
Posted on
October 08, 2024
by
Employer details
Vancouver Police Department
Job details
Vancouver Police DepartmentClerk Typist IIISECTION: Public Service Unit Casual PoolSTATUS: Casual / AuxiliaryHOURS OF WORK: 10-hour shifts - 7:00 a.m. to 6:00 p.m.SALARY: Pay Grade 15 - $29.20 - $34.30 per hourLOCATION: 2120 Cambie Street 3585 Graveley Street Responsible for providing customer service for all front counter services, including access, security, processing found property, police information checks (PIC), minor crime report-taking, and fingerprinting services.ESSENTIAL DUTIESProvides general information and/or referrals to the public and outside agencies Manages customer inquiries and determines the type of police service required Receives, logs, and distributes courier and other property dropped off to the counter Returns driver licences to owners who have received driving suspensions Monitors security of building: signs visitors in and out and issues building tags/ ICT 2FA cards Takes minor crime reports, including found and lost property Processes, tags and returns found property Rolls accurate ink and electronic fingerprint impressions Conducts queries through various police databases Provides various front counter services, including booking appointments, in-taking applications, and processing payments Ensures compliance with Payment Card Industry (PCI) standards Mentors and trains staff for triage role Participates in the annual mandatory high-stress debrief program Other related duties and responsibilities as assignedKNOWLEDGE, SKILLS, AND ABILITIESRequired:Working knowledge of PRIME/Versadex Working knowledge of Excel, Word, Outlook Ability to handle cash Ability to provide excellent customer service Ability to deal tactfully with the general public Experience working with computer peripherals (CD/DVD burner, scanner, printer) Ability to maintain effective working relationships in a team environment Ability to work independently Ability to manage time effectively Ability to multi-task Good organizational skillsPreferred:Working knowledge of JUSTIN, IntelliScreen Knowledge of the VPD organizational structure Working knowledge of the rules, regulations, policies, and procedures that govern the activities of the unitEXPERIENCERequired:Experience with operating a cash register, debit/credit machine, and handling cash Previous customer service experiencePreferred:Minimum two years of administrative experience Minimum one year working in a police environmentEDUCATIONRequired: Grade 12 Preferred: Training or experience in a similar field or related to the tasks performed AVAILABILITYAvailable for a minimum of 25 hours Monday through Friday Flexibility to work a variety of shifts, including weekends and statutory holidays Available to attend training during regular working hoursOTHER REQUIREMENTSValid BC driver?s licence All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as requiredSELECTION PROCESSShort-listed candidates will be required to participate and successfully pass clerical testing in keyboarding skills, data entry, and Microsoft Word and Excel in order to move forward to the interview stage. NOTE: This position falls under the jurisdiction of Teamsters Local 31. Interested applicants should submit a resume via email to ExternalJobInquiries@vpd.ca and indicate Public Service Unit Casual Pool in the subject line.THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER
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LocationVancouver, BC
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Workplace information
On site
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Salary$29.20HOUR hourly
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Terms of employment
Casual employmentPart time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
CivicJobs.ca
#98586
Advertised until
2025-01-01
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