business development co-ordinator
Title posted on Talent.com -
business co-ordinator
Posted on
September 23, 2024
by
Employer details
Laurentian Bank
Job details
Seeing beyond numbers™ At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs. This role sits within Laurentian Bank. Reporting to the AVP Business Development, Real Estate, the incumbent acts as a key contact person for the Commercial Business Centre (the business development team) in providing customer service. He/she also supports the other Commercial Business Centres (CBCs) as required in connection with managing their clients. He/she supports the team by preparing ancillary documentation for the business development team, file compliance and follow ups. The incumbent may also be assigned to special projects related to compliance, customer service, or certain programs specific to commercial clients. Responsibilities Be responsible for providing top quality customer service within a Commercial Banking Centre: Follow up and handle documents related to the opening of commercial clients' transactional products Efficiently answer calls received at the Commercial Banking Centre and provide courteous, high quality service Provide clients with information on documentation or file progress and offer first level support with regard to the Bank's products and services Provide administrative support to the business development team of a Commercial Banking Centre Prepare ancillary documentation for business development team or clients, send required forms and documents and ensure follow up Help the business development team by performing any administrative tasks Communicate directly with clients to schedule meetings or follow up on files Liaise between the Commercial Banking Centre and the Operational Excellence segment Work with the business development team to resolve administrative or operational issues Properly complete, update and archive all reports necessary for the required controls Perform all tasks of a similar or general nature requested by his/her superior or required for the position Qualifications College diploma (DEC) in business administration, accounting or a related field Minimum 3 years' customer service experience, including at least 1 year working with commercial clients Basic knowledge of the operations of a commercial financing centre Ability to manage and prioritize numerous competing requests Excellent customer service skills Enthusiasm Thoroughness Autonomy Drive Team spirit What Laurentian Bank has to offer you The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.        Here are some of the key points of our offering:   The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.     Total compensation:   Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.   Work model:   We prioritize a hybrid work model based on business needs. Stock purchase plan:   Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further. Time off:   In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees.   Plus, as an extra perk, you also get a paid day off to celebrate your birthday. Health and wellness:   Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (E
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LocationToronto, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Not available
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Talent.com
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Advertised until
2024-09-30
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