customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
June 28, 2024
by
Employer details
Global Value Commerce
Job details
*GlobalGolf Canada*, located in Mississauga, has an exciting opportunity for a _bilingual (French / English) _customer service representative to become an integral part of the team within this dynamic company. We are actively seeking candidates who can create world-class customer experiences through several communication channels (phone, livechat, email), as well as assisting with our BOPIS (Buy Online Pick Up In Store) services.
*What we offer*!
· _Employee Discount Program_! We also offer a discount program on all inventory in stock ? if you love golf, you?ll love the opportunities to save on golf equipment!
· _Benefits_! Full time employees are eligible to participate in a comprehensive company sponsored benefits plan, paid time off and paid holidays.
*Do you have what it takes?*
Our successful candidates have previous work experience in customer service or contact center environment, as well as a , equipment and brand. The ideal candidate can quickly establish rapport with the customers while utilizing excellent customer service skills and golf knowledge to provide a professional and insightful customer experience!
*Additional skills or experience needed to be successful:*
* Must be legally able to work in Canada
* Fluent (written/oral) in French and English (French preferred, but not mandatory)
* Current knowledge of golf products, equipment and brands
* Post-secondary education or equivalent work experience
* Computer literate and experienced in Microsoft Office applications, including Excel.
* Ability to effectively communicate with GlobalGolf Canada customers, as well as internal management.
* Reliable transportation to and from work and ability to work M-F, .
Job Type: Full-time
Pay: $23.50-$25.00 per hour
Expected hours: 40 ? 44 per week
Benefits:
* Dental care
* Employee assistance program
* Extended health care
* Life insurance
* Paid time off
* RRSP match
* Store discount
Schedule:
* 8 hour shift
* Monday to Friday
* Overtime
Supplemental pay types:
* Overtime pay
Application question(s):
* How many years have you been playing golf?
Work Location: In person
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LocationMississauga, ON
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Salary$23.50 to $25.00HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9342349523
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