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customer service clerk Verified This job was posted directly by the employer on Job Bank.
Posted on June 21, 2024 by Employer details Active Chi Enterprise Ltd
Job details
Education: Secondary (high) school graduation certificate. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Provide customer service. Computer and technology knowledge: MS Excel. MS Outlook. MS Word. MS Office. Work conditions and physical capabilities: Attention to detail. Experience: Will train.- Location3170 KingswayVancouver, BCV5R 5K1
- Salary$29.25HOUR hourly / 35 hours per week
- Terms of employment Permanent employmentFull time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #2969451
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Provide customer service
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-07-21
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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