Overview
Languages
English
Education
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No degree, certificate or diploma
Experience
3 years to less than 5 years
Work setting
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Restaurant
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Hotel, motel, resort
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Formal dining room
Responsibilities
Tasks
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Establish methods to meet work schedules
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Requisition food and kitchen supplies
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Supervise and co-ordinate activities of staff who prepare and portion food
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Train staff in job duties, sanitation and safety procedures
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Estimate ingredient and supplies required for meal preparation
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Hire food service staff
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Ensure that food and service meet quality control standards
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Prepare budget and cost estimates
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Address customers' complaints or concerns
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Maintain records of stock, repairs, sales and wastage
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Prepare and submit reports
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Prepare food order summaries for chef
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Must have knowledge of the establishment's culinary genres
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Supervise and check assembly of trays
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Supervise and check delivery of food trolleys
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Establish work schedules
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Advise on menu selections
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Serve food and beverages
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Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
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Describe and advise on wine selection
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Describe menu items including daily specials for customers
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Clear and clean tables, trays and chairs
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Balance cash and record sales
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Must be of legal age to mix and serve alcoholic beverages
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Provide customer service
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Assist clients/guests with special needs
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Take orders and relay to kitchen and bar staff
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Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Credentials
Certificates, licences, memberships, and courses
Experience and specialization
Type of service and repair
Computer and technology knowledge
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Point of sale system
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SQuirreL
Additional information
Work conditions and physical capabilities
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Fast-paced environment
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Work under pressure
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Standing for extended periods
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Bending, crouching, kneeling
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Walking
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Attention to detail
Personal suitability
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Team player
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Initiative
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Reliability
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Organized
Benefits
Health benefits
Financial benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.