sales supervisor - retail
Title posted on CareerBeacon -
Lead Hand - Carlingwood Mall
Posted on
May 18, 2024
by
Employer details
Paladin Security
Job details
Site: | Carlingwood Mall - 2121 Carling AvePosition: | Full-Time Lead HandHours: | Monday, Wednesday-Friday 0600-1400 Tuesday 0900-1700Payrate: | $21.00/hourJob Description:Patrol assigned area on foot or in a motor vehicle, as assigned, to ensure personal, building, and equipment security.Ensure students, staff and visitors adhere to Carlingwood Mall's policy, directives, and regulationsMonitor activities and respond to incidents Assist with investigations by gathering information, photo and video documentation, and complete a comprehensive written incident reportRespond and liaise with emergency responders when attending to emergency situationsLiase with client and Client Service Manager to ensure smooth operation of siteManage, edit, and submit schedules and timesheets on a weekly basis to the PRCOffer support to any person in need such as providing good customer service when providing a security presencePerform miscellaneous job-related duties as assigned.Knowledge, Skills and Abilities: Successfully conduct security patrols without direct supervision.Remain calm and effectively perform during emergencies.Write comprehensive reports and maintain proper written recordsEffective verbal communication skills.Able to detect problems and report information to appropriate personnel.Basic knowledge of security procedures, handling violent behaviors, and non-defensive communication.Able to follow, and enforce safety codes, college regulations, and procedures.Strong interpersonal skills, flexibility, and customer service orientation.Able to handle private and confidential information with a high amount of discretion.Present a professional image to the public.Adhere to our Code of Ethics in performing job requirements.Able to understand and follow specific instructions and procedures.Adapt to a variety of environmental factors while performing exterior patrols.Moderate physical activity including standing and/or walking for extended periods of time.Minimum Job Requirements:Excellent verbal and written English communication skills.Demonstrates superior customer service skills and able to work independentlyRelevant experience, such as:Minimum 2 year Law and Security Diploma or Associate's DegreeMinimum 2 years experience in Security/Loss Prevention in a retail environmentMinimum 1 year security supervisor experienceMust possess a valid Security Guard License in OntarioMust be certified in First Aid & CPR - Level C (from a WSIB-approved vendor)A full driver's license (G License) for the province of Ontario is required.Previous customer service related experience would be an assetMust be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the positionPlease be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability Why choose Paladin?Extensive paid industry leading trainingOpportunities for advancement and growthUnionized benefits (including Education Allowance & Pension Plan)Free UniformsAnnual Boot AllowanceSecurity license reimbursementDry cleaning & hemming/tailoring allowancePaid vacation & sick daysAdditional perks!Other InformationPaladin Security: Making the World a Safer and Friendlier Place because we CARE! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and
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LocationOttawa, ON
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Salary$19.00HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- Source
CareerBeacon
#2054612
Advertised until
2024-06-17
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