testing, adjusting and balancing (tab) technician for heating, ventilating and air conditioning (hvac)
Title posted on indeed.com -
HVAC Customer Service Counter Sales Representative
Posted on May 10, 2024
by
Employer details
METALWORKS CORPORATION
Job details
Reporting to the Sales Manager, the Customer Service/Counter Sales Associate is responsible for providing outstanding service to new and existing customers, both in-person and over the phone.
Duties and Responsibilities:
· Provide outstanding service to new and existing customers in-person and over the phone
· Answer customer inquiries regarding product availability and pricing
· Process warranties and returns
· Ensure accurate and efficient order entry into the system
· Work with internal and external stakeholders to determine accurate pricing and lead times for orders
· Suggest substitutes to customers if a product is out of stock
· Build strong relationships with customers and coworkers
· Assist the counter sales team during busy periods
· Contact customers by phone to advise them of special deals or promotions to increase sales
· Work closely with other sales staff and sales manager to complete tasks in a timely and efficient manner
· Maintain accurate sales records
· Perform other duties as assigned by the sales manager
*Skills, Abilities, Qualifications and Experience:*
· Strong attention to detail, and dedication to customer service are key to success in this role.
· Excellent verbal and written communication skills
· Strong organizational skills
· Ability to work independently and as a part of a team.
· Completion of secondary school education
· 3-5 years of sales and/or customer service experience in the HVAC industry is preferred
· Proven track record of sales success and knowledge of HVAC parts and industry standards.
· Proficient knowledge of Microsoft Office, Excel, Word, and Sales Software
Job Types: Full-time, Permanent
Pay: From $23.00 per hour
Benefits:
* Dental care
* Extended health care
* Life insurance
* On-site parking
* Vision care
Schedule:
* Monday to Friday
* Weekends as needed
Education:
* Secondary School (preferred)
Experience:
* HVAC: 3 years (preferred)
* Customer service: 3 years (preferred)
Work Location: In person
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LocationVaughan, ON
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Salary$23.00HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9274428747
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