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customer service clerk Verified
Posted on May 01, 2024 by Employer details Arctic Refrigeration 1962 Ltd.
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Urban area. Retail/wholesale establishment/distribution centre. Furniture store. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Operate computerized inventory record keeping and re-ordering systems. Estimate or quote prices, credit or contract terms, warranties and delivery dates. Provide advice about merchandise. Conduct sales transactions through Internet-based electronic commerce. Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease. Prepare merchandise for purchase, rental or lease. Maintain sales records for inventory control. Assist in display of merchandise. Type of product: Lamps and lighting fixtures. Furniture and house furnishings. Appliances. Home electronics. Computer and technology knowledge: Internet. MS Outlook. MS Windows. MS Word. MS Office. Electronic mail. Security and safety: Bondable. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Bending, crouching, kneeling. Walking. Weight handling: Up to 9 kg (20 lbs). Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Adaptability. Collaborative. Analytical. Creativity. Efficiency. Energetic. Goal-oriented. Hardworking. Integrity. Outgoing. Positive attitude. Proactive. Time management. Experience: Will train. Health benefits: Dental plan. Disability benefits. Health care plan. Vision care benefits. Financial benefits: Commission.- Location153 Pine Street SouthTimmins, ONP4N 2K3
- Salary$19.00 to $22.00HOUR hourly (To be negotiated) / 35 to 45 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2901388
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Will train
Work setting
- Urban area
- Retail/wholesale establishment/distribution centre
- Furniture store
Responsibilities
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Operate computerized inventory record keeping and re-ordering systems
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Provide advice about merchandise
- Conduct sales transactions through Internet-based electronic commerce
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Prepare merchandise for purchase, rental or lease
- Maintain sales records for inventory control
- Assist in display of merchandise
Experience and specialization
Type of product
- Lamps and lighting fixtures
- Furniture and house furnishings
- Appliances
- Home electronics
Computer and technology knowledge
- Internet
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Electronic mail
Additional information
Security and safety
- Bondable
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Walking
Weight handling
- Up to 9 kg (20 lbs)
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Adaptability
- Collaborative
- Analytical
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Time management
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Commission
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-05-31
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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