collection clerk
Title posted on Jobillico -
Collections Advisor Leases - Montreal, QC (12 month contract)
Posted on April 30, 2024
by
Employer details
Scotiabank
Job details
<p><span><span></span></span></p><p> </p><p> </p><p> </p><p><span><span>Requisition ID: 193531<br><br>Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.</span></span></p><p> </p><p> </p><p><span><b>Collections Advisor </b></span></p><p> </p><p><span>Scotia Dealer Advantage is one of Canada?s largest and fastest growing Special Finance companies providing automotive financing programs nationwide. We build partnerships with authorized independent and franchise automobile dealers to help them grow their businesses and serve their special finance customers.</span></p><p><span>In Collections we uphold a standard of excellence. If you want to leave your fingerprint on a world-renowned company that has been leading in the subprime auto industry like Scotia Dealer Advantage then this is the job for you!</span></p><p><span>Do you have a passion for helping others through financial struggles and want to be part of a dynamic team that is customer focused, results driven and highly motivated? This is what our Collections team represents at Scotia Dealer Advantage.</span></p><p> </p><p><span><b>PLEASE NOTE</b>:</span></p><p> </p><ul><li><span>This position will work on a Hybrid model and our office location at Blv. Les Galeries D?Anjou, Anjou, Québec</span></li><li><span>Various shifts covering the hours of 8 a.m. to 7:30 p.m. Monday to Friday are required</span></li></ul><p> </p><p><span><b>Is the Collection Advisor role right for you?</b></span></p><p> </p><p><span>As a Collection Advisor, you?ll be responsible for maximizing the collection of overdue payments from customers while minimizing collection costs and loan losses on individually assigned accounts. As an advisor, you will conduct timely and effective collection follow-up discussions on assigned loans in varying stages of arrears and on accounts where a potential risk to the Bank is evident. You?ll also:</span></p><p> </p><ul><li><span>Conduct payment collection activity to provide the Bank with optimal delinquency ratios and loan losses</span></li><li><span>Make sound decisions on accepting, rejecting or offering amended payment terms and settlements while conforming to Bank policies</span></li><li><span>Establish full responsibility for all payment or collection related inquiries, concerns, and/or arrangements</span></li><li><span>Ensure the delivery of customer service fosters overall customer and business line/department satisfaction</span></li></ul><p> </p><p><span><b>Do you have the skills that will enable you to succeed?</b></span><br> </p><ul><li><span>You are fluently bilingual in both French and English Languages as this role serves Nationally</span></li><li><span>You have excellent communication skills</span></li><li><span>You articulate a strong presence on the phone that's confident, yet personable</span></li><li><span>You are a disciplined and focused individual who is motivated to reach daily targets</span></li><li><span>You think long term and aren?t afraid to think outside the box to give engaging alternatives for our customers</span></li><li><span>You elevate and cultivate your own knowledge through daily interactions with Managers, Team Leaders and Seniors Collection Officers</span></li><li><span>You are always seeking new challenges and opportunities to grow within the organization</span></li><li><span>You have significant previous experience in a collections/customer service capacity utilizing the telephone as the primary means of communication</span></li><li><span>You have significant previous experience collection of delinquent or overdue accounts in the financial services industry or experience collecting on delinquent accounts receivable </span></li><li><span>You have experience with the Microsoft suite of products including Word, Excel, and Outlook</span></li><li><span>An understanding of predictive dialer equipment and payment collection systems is an asset</span></li></ul><p> </p><p><span><b>What?s i
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LocationMontréal, QC
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SalaryNot available
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#13309548
Advertised until
2024-05-29
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