receptionist Verified

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Provide directory assistance
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks
• Supervise other workers
• Respond to employee questions and complaints
• Plan and control budget and expenditures
• Oversee the preparation of reports
• Oversee development of communication strategies
• Manage contracts
• Maintain and manage digital database
• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Assign, co-ordinate and review projects and programs
• Organize staff consultation and grievance procedures
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Advise senior management
• Oversee the analysis of employee data and information
• Plan, organize, direct, control and evaluate daily operations