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call centre agent - customer service
Title posted on Monster - Client Service Representative, Call Centre, Client Service Centre - contract secondment until April 25, (Remote, Toronto)
Posted on April 26, 2024 by Employer details Law Society of Ontario
Job details
OVERVIEW:JOB PURPOSE The Client Service Representative is responsible for providing timely, accurate, quality client service to lawyers/paralegal licensees and the general public, as well as to internal departments and external stakeholders. This individual is expected to act as a cross-trained client service resource for the Law Society's Resource Centre, Reception, and Complaints Reception lines. QUALIFICATIONS REQUIRED A college diploma (for example, Law Clerk), university degree, or equivalent. 2 years client service experience in a high volume call centre environment, ideally in a regulatory and/or professional membership environment. Demonstrated experience and solid understanding of superior client service, particularly related to a regulatory and/or professional services perspective. Knowledge of the Law Society, including organizational structure, services, mandate, by-laws, rules, and- LocationToronto, ON
- SalaryNot available
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #20c4b5deb21844e394f94395577266a9
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