Overview
Languages
English
Education
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No degree, certificate or diploma
Experience
1 year to less than 2 years
Responsibilities
Tasks
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Answer written and oral inquiries
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Arrange for billing for services
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Arrange for refunds and credits
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Explain the type and cost of services offered
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Issue receipts and other forms
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Receive and log complaints
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Receive payments
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Sell merchandise
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Answer clients' inquiries and provide information
Additional information
Transportation/travel information
Work conditions and physical capabilities
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Attention to detail
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Work under pressure
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Repetitive tasks
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Walking
Personal suitability
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Punctuality
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Organized
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Reliability
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Team player
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Quick learner
Benefits
Health benefits
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Dental plan
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Disability benefits
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Health care plan
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Paramedical services coverage
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Vision care benefits
Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.