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customer service adviser Verified
Posted on April 25, 2024 by Employer details EVOC Sécurité
Job details
Education: Secondary (high) school graduation certificate. Tasks: Answer inquiries and provide information to customers. Maintain records and statistics. Maintain and manage digital database. Answer clients' inquiries and provide information. Schedule and confirm appointments. Obtain and process information required to provide customer service. Professionalism in customer service. Assess client's needs and resources to recommend the appropriate goods or services. Interview clients, prepare case histories and assess problems. Service experience: Security. Area of specialization: Security services. Security and safety: Credit check. Criminal record check. Reference required. Work conditions and physical capabilities: Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Initiative. Judgement. Honesty. Adaptability. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Experience: 1 year to less than 2 years. Health benefits: Disability benefits. Health care plan. Financial benefits: Group insurance benefits. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available. Learning/training paid by employer. On-site recreation and activities. Wellness program.- LocationTerrebonne, QC
- Salary$42,000 to $45,000YEAR annually (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2891615
Overview
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Schedule and confirm appointments
- Obtain and process information required to provide customer service
- Professionalism in customer service
- Assess client’s needs and resources to recommend the appropriate goods or services
- Interview clients, prepare case histories and assess problems
Experience and specialization
Service experience
- Security
Area of specialization
- Security services
Additional information
Security and safety
- Credit check
- Criminal record check
- Reference required
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Initiative
- Judgement
- Honesty
- Adaptability
Benefits
Health benefits
- Disability benefits
- Health care plan
Financial benefits
- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site recreation and activities
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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