diversity manager
Title posted on indeed.com -
SCADA IIoT Manager
Posted on April 18, 2024
by
Employer details
SCADACore
Job details
*Note: We prioritize candidates who engage with our process by submitting voice responses to the pre-recorded screening questions sent by Indeed.*
*Company description*
SCADACore is a leading IIoT SaaS tech start-up located in Calgary. We provide fully-managed SCADA / IIoT for companies in Oil & Gas, Environmental, Health & Safety, and other industries.
*Job description*
SCADACore is looking for a detail-oriented individual who wants to join a fast-growing, innovative company. Our SCADA / IoT Manager is responsible for working with clients to deliver fast, responsive service, managing our technical support team, and onboarding clients.
This role is ideal for individuals with exceptional communication skills, excellent technical know-how, and experienced with SCADA, IoT, and SaaS.
*Role and Responsibilities:*
* Manage a team of SCADA technical support specialists
* Communicate with field technicians and customers via phone and email to determine project requirements, translating the requirements into tasks for the technical support team
* Assigning tickets and training the technical support team
* Ensure fast, responsive, and quality service is provided to our Web SCADA clients
* Work with SCADACore's cloud-based system by making use of Modbus, PLCs, SCADA, IoT, Networking, and Cellular Technologies, etc.
* Onboarding new customers on SCADACore's SaaS system
* Make recommendations on improving the SaaS system
* Relay customer feedback on product enhancements
*Experience & Qualifications:*
* SAIT/NAIT certification in IT, Electronics or Instrumentation; or BSc in Computer Science or Engineering
* Must have 3 years of experience managing a SCADA technical support team
* Excellent communication and interpersonal skills
* Experience in the Oil & Gas industry
* Knowledge of SCADA, IoT, Modbus, PLC, and other industrial protocols
* Ability to trace, troubleshoot, and solve a variety of technical issues
* Detail-oriented
* Experience in IT, networking, and cellular technologies
* Experience with electronics and instrumentation
* Good at multi-tasking
Job Types: Full-time, Permanent
Pay: From $85,000.00 per year
Benefits:
* Dental care
* Extended health care
* On-site parking
* Paid time off
Flexible Language Requirement:
* French not required
Schedule:
* Monday to Friday
Supplemental pay types:
* Bonus pay
Ability to commute/relocate:
* Calgary, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 2024-05-01
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LocationCalgary, AB
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Salary$100,000YEAR annually
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9243370560
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