operations manager - administrative services
Title posted on CareerBeacon -
Director of Operations, Tax Practice
Posted on April 14, 2024
by
Employer details
Ernst & Young
Job details
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity As part of our EY Canada Core Business Services group, this role will support our Tax practice, working across many areas of the business to drive operational excellence and delivery. You will support the Leaders on business efficiencies, strategies, and operational goals. Your key responsibilities Operational Effectiveness Collaborate with the Canadian Tax Leadership team and Operations Directors from the other practices to develop/integrate the EY Canada and EY Global strategy and priorities Manage planning and forecasting processes related to sales, monthly forecasting, annual sales plan development and revenue planning to ensure the right workforce plans are in place for the practice Recommend areas of focus and advance priorities Own governance processes and tools, incorporating feedback and driving continuous improvement and synergies Develop and manage operational processes and programs (i.e. effectiveness of existing reviews, changing agendas, adding reviews, etc.) Lead initiatives to support the accuracy and completeness of data for all areas in the practice Integrate data, reviews and share insights with leadership to drive initiatives related to operational excellencePMO Advancement of Operations initiatives and programs and acting as PMO for strategic projects related to solutions and integration of markets/business development, talent, finance, marketing, resource management and operations Execute projects and programs for CBS and Tax, finding synergies and efficiencies as well as ways to enhance operational costs Support go-to-market programs, initiatives and events that support business objectives and priorities Serve as connector between markets/business development, talent, finance, resource management and operations with an overall view of all service lines Develop strategy, lead planning and prioritization, project tracking, communications, and adoption for key integration and operational projects Support development of new delivery models through competitive analysis, market enablement and operational initiatives Develop processes, operating guidelines, enablers, and tools for solutions to effectively run the businessRepresent EY Canada Ensure Canada is well connected globally by acting as liaison between various roles across the region Connect with Operations teams from the Americas and Global for alignment and best practices Share best practices and initiatives developed in Canada Participate on applicable calls and communitiesTo qualify for the role, you must have 15+ years of experience leading and driving operational excellence Experience owning and delivering best practices for processes, governance and reporting Experience driving Enterprise Business Priorities Executive presence, excellent communication skills, a deep understanding of markets, our business and our clients, the ability to think strategically and a proactive mindset Proven ability to work within a matrix structure, managing multiple stakeholders Leadership experience with strong ability to listen to employees and partners to create and ensure a cohesive cultureIdeally you will have: MBA or Master's degree in Business, Strategy or Operations Experience working in a PMO Experience working in a Global OrganizationWhat we offer We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a compreh
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LocationToronto, ON
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SalaryNot available
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- In-house position at the agency
- Source
CareerBeacon
#1935559
Advertised until
2024-05-14
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