1002916
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contact centre manager Verified

Posted on March 21, 2024 by Employer details Avalon College Limited o/a Avalon Career College

Job details

  • LocationNanaimo, BC
  • Salary50.00 hourly / 35 to 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Evening, Night, Shift, Early Morning, Morning
  • Start date Starts as soon as possible
  • vacancies 2 vacancies
  • Verified
  • Source Job Bank #2846576

Overview

Languages

English

Education

  • College/CEGEP

Experience

1 year to less than 2 years

Responsibilities

Tasks

  • Hire, train, direct and motivate staff
  • Market business services
  • Plan and control budget and expenditures
  • Plan and direct research
  • Direct and advise staff in the development and implementation of service quality assessment strategies
  • Plan, administer and control budgets for client projects, contracts, equipment and supplies
  • Plan, develop and organize the policies and procedures of establishments
  • Represent the company within various economic and social organizations
  • Leading/instructing groups
  • Provide customer service
  • Assign, co-ordinate and review projects and programs

Supervision

  • More than 20 people

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Large caseload
  • Large workload
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player

Employment groups Help - Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

  • Indigenous people
  • Newcomers to Canada
  • Veterans
  • Visible minorities
  • Youth

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-05-26

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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