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application support analyst Verified
Posted on March 12, 2024 by Employer details AutoCanada Inc.
Job details
Education: Bachelor's degree. or equivalent experience. Work setting: Office building. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Computer and technology knowledge: Internet. Desktop applications. Software development. Transportation/travel information: Willing to travel. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Sitting. Personal suitability: Excellent oral communication. Organized. Ability to multitask. Time management. Screening questions: Are you currently legally able to work in Canada?. Experience: 3 years to less than 5 years. Health benefits: Dental plan. Health care plan. Financial benefits: Bonus.- Location15511 123 Avenue NWEdmonton, ABT5V 0C3
- Salary$41.02HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2832463
This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply. Learn more.
Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
Experience
3 years to less than 5 years
Work setting
- Office building
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Internet
- Desktop applications
- Software development
Additional information
Transportation/travel information
- Willing to travel
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Sitting
Personal suitability
- Excellent oral communication
- Organized
- Ability to multitask
- Time management
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Bonus
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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