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supervisor, hotel clerks Verified
Posted on September 12, 2023 by Employer details Summit Resort MPM Inc-o/a Falcon Crest Lodge
Job details
Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Perform same duties as workers supervised. Assist clients/guests with special needs. Co-ordinate, assign and review work. Establish work schedules and procedures and co-ordinate activities with other work units or departments. Hire and train staff in job duties, safety procedures and company policies. Resolve work-related problems and prepare and submit progress and other reports. Respond to complaints of guests. Register arriving guests and assign rooms. Process group arrivals and departures. Process guests' departures, calculate charges and receive payments. Handle emergency situations. Conduct performance evaluations and appraisals. Assist customers with self-checkout. Maintain an inventory of vacancies, reservations and room assignments. Supervision: 3-4 people. Computer and technology knowledge: Reservation software. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Tight deadlines. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Team player. Screening questions: Are you currently legally able to work in Canada?. Experience: 3 years to less than 5 years. Health benefits: Paramedical services coverage. Long term benefits: Group insurance benefits. Other benefits: Free parking available. Learning/training paid by employer. Team building opportunities. Travel insurance.- LocationCanmore, AB
- Salary$23.18 to $25.06HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Overtime, Flexible Hours, Early Morning, Morning
- Start date Starts as soon as possible
- Benefits: Health benefits, Long term benefits, Other benefits
- vacancies 2 vacancies
- Verified
- Source Job Bank #2595862
This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply. Learn more.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
3 years to less than 5 years
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Perform same duties as workers supervised
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Resolve work-related problems and prepare and submit progress and other reports
- Respond to complaints of guests
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Handle emergency situations
- Conduct performance evaluations and appraisals
- Assist customers with self-checkout
- Maintain an inventory of vacancies, reservations and room assignments
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- Reservation software
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
Benefits
Health benefits
- Paramedical services coverage
Long term benefits
- Group insurance benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Travel insurance
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2023-12-21
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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