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user support technician Verified

Posted on May 16, 2022 by Employer details JK Contracting and Consulting Inc.

Job details

Education: College/CEGEP. Experience: 1 to less than 7 months. Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide business systems, network and Internet support to users in response to identified difficulties. Computer and Technology Knowledge: MS Windows. MAC. Web service design. MS Office. Other benefits: Free parking available. Paid time off (volunteering or personal days). Parking available. Screening questions: Are you currently legally able to work in Canada?. Are you currently a student?.
  • LocationLondon, ON
  • Salary$$25.75HOUR hourly for 35 hours per week
  • Terms of employment Permanent employment
    Full time
  • Start date Starts as soon as possible
  • Benefits: Other benefits
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #2052976

Job requirements

Languages

English

Education

College/CEGEP

Experience

1 to less than 7 months

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Computer and Technology Knowledge
MS Windows; MAC; Web service design; MS Office
Other benefits
Free parking available; Paid time off (volunteering or personal days); Parking available
Screening questions
Are you currently legally able to work in Canada?; Are you currently a student?

Benefits

Other benefits

Free parking available, Paid time off (volunteering or personal days), Parking available

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Apprentices, Indigenous people, Persons with disabilities, Newcomers to Canada, Seniors, Veterans, Visible minorities, Youth

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen or a permanent resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2022-07-08

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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