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user support technician Verified

Posted on May 16, 2022 by Employer details Xorosoft

Job details

Education: College/CEGEP. Experience: 1 year to less than 2 years. Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide business systems, network and Internet support to users in response to identified difficulties.
  • LocationBurnaby, BC
  • Salary$$31.00HOUR hourly for 30 to 40 hours per week
  • Terms of employment Permanent employment
    Full time
  • Start date Starts as soon as possible
  • vacancies 2 vacancies
  • Verified
  • Source Job Bank #2054151

Various locations

  • Burnaby, BC

Job requirements

Languages

English

Education

College/CEGEP

Experience

1 year to less than 2 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen or a permanent resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2022-07-20

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

user support technician NOC 2282 Lower Mainland–Southwest Region
Median wage
31.00 $/hour

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