Job requirements
Languages
English
Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
Experience an asset
- Specific Skills
- Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
- Business Equipment and Computer Applications
- Word processing software; Spreadsheet; Internet; Database software; Central reservation system (CRS); Computerized bookkeeping system
- Work Setting
- Hospitality industry; Hotel, motel, resort
- Security and Safety
- Bondable; Criminal record check
- Transportation/Travel Information
- Own transportation; Own vehicle; Valid driver's licence
- Work Conditions and Physical Capabilities
- Attention to detail; Standing for extended periods
- Personal Suitability
- Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized
Employment groups
Help -
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Apprentices, Indigenous people, Newcomers to Canada, Students, Veterans
Advertised until
2021-01-28
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.