client support representative - systems - Leamington (ON) - Job posting

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Client Support Representative - Systems Verified This job posting has been provided directly by the employer to Job Bank.

Posted on November 25, 2020 by Employer details Ridder North America

Job details

  • Location Leamington, ON
  • Salary$$28.00 to $33.00HOUR hourly for 40 hours per week
  • Terms of employment Permanent employment
    Full time
  • To be determined
  • Start date Starts as soon as possible
  • Benefits: Disability Benefits, Medical Benefits, RESP Benefits, Dental Benefits, Group Insurance Benefits, Life Insurance Benefits, Pension Plan Benefits, RRSP Benefits
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #1591593

Job requirements

Languages

English

Education

Master's degree

Experience

5 years or more

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Operating Systems and Software
Android
Transportation/Travel Information
Willing to travel regularly; Willing to travel for extended periods; Travel expenses paid by employer
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Handling heavy loads; Physically demanding; Manual dexterity; Attention to detail; Ability to distinguish between colours; Combination of sitting, standing, walking; Standing for extended periods; Bending, crouching, kneeling; Tight deadlines
Ability to Supervise
3-4 people
Work Location Information
Willing to relocate
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

Advertised until

2021-02-14

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer to Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

The minimum wage for this job was calculated and verified based on the province or territory of residence for the employer.

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