technical support analyst - systems - Calgary (AB) - Job posting

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Technical Support Analyst - Systems Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on October 06, 2020 by Employer details Microhard Systems Inc.

Job details

  • Location Calgary, AB

  • Salary$$65,000 to $85,000YEAR annually for 40 hours per week
  • Terms of employment Permanent
    Full time
  • Day, On Call
  • Start date Starts as soon as possible
  • Benefits: Disability Benefits, Medical Benefits, Dental Benefits, Group Insurance Benefits, Life Insurance Benefits
  • vacancies 2 vacancies
  • Verified
  • Source Job Bank #1558122

Job requirements

Languages

English

Education

Bachelor's degree

Experience

3 years to less than 5 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Operating Systems and Software
Android
Work Setting
Manufacture; Telecommunications industry
Programming Languages
Shell script
Security and Safety
Criminal record check; Basic security clearance
Transportation/Travel Information
Own transportation; Willing to travel; Willing to travel cross-border; Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Manual dexterity; Attention to detail; Ability to distinguish between colours; Sitting; Tight deadlines
Computer and Technology Knowledge
Visual Basic; Unix; TCP/IP; Spreadsheet; Oracle; MS Windows; Linux; JavaScript; Internet; Database software; C++; MAC; JavaOS; Device drivers; Networking software; Networking hardware; Networking security; Extranet; Intranet; Servers; Security software; Communication software; Programming software; Programming languages; Software development; MS Office; Wireless networks; Desktop applications; C#; .NET
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

Advertised until

2020-12-04

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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